The hotel had a central position adjacent to shops of Bocagrande, the mall, the beach and 2 supermarkets and the city center of Cartagena. The staff were amiable and amicable too. I was here for 7 days and would stay here again.

The hotel is definitely recommended to all. The rooms are exceptionally nice and clean with bath, so that guests have essentials.

The rooms are nice with bath, everything is good.

One towel per person, had to wait for clean towel. Worn-out pillows. No dresser in the room. Sliding door to balcony was off the rail but fixed. Small room, no coffee machine or microwave. Helpful cleaning lady. The rooftop pool offers great views.

First the location is excellent and the staff is very nice and excellent

the meals and clean ,I Change all because ,the customer paid for recived the best but please booking talk with the owner and review all

Good location - short cab ride to main shopping area. Short stroll to beach. 1 block to a very good food supermarket. Good air conditioning. Efficient foyer staff. Accommodating room service staff.

No hot water. (It seems that very few hotels in Cartagena have hot water) The room was very cramped and the toilet had just enough room. After the first night I requested a room change to one with more space. My request was accommodated and we enjoyed the remaining 2 nights. Very difficult to communicate with staff as none spoke English. One door-man had a little English and he was able to translate on our behalf.

This hotel offers great value for money. The prices are reasonable, especially compared to other places in the city. The staff pay attention to detail and ensure that basic amenities like towels and water are provided promptly. The location is perfect, with several restaurants within easy walking distance and the beach just a short stroll away. Plus, the breakfast included in the stay is a delightful treat, with a variety of local dishes to start your day off right.

No improvements needed.

the view from the balcony

Hotel room did not have a door to between the bedroom and the toilet! The toilet was located in a niche within the room. The whole hotel room appeared 'unfinished'. On our arrival, we did not have a mirror, nor a key to our combination safe. No customer service: they sent us back to our hotel room and asked us to wait for the person who would bring us the mirror. After 1h nobody has shown up and we had to go back to the Reception to ask again. The next day our towels went missing. The pool is extremely small and only open during the day. Not happy with the breakfast either, it wasn't tasty at all and they often ran out of hot chocolate.

Very good location, near the beach. Nice rooms, but due to the humidity,which is very high in the city, some smell lingers all the time. No hot water, no ventilation in the bathrooms. No place to hang clothes, etc. Staff was very nice and helpful.

It is in particularly good and unbeatable location to Walled City of Cartagena, set just next door to the hotel. The staff is helpful❤😀

I recently stayed at a hotel in Cartagena and I must say, I was pleasantly surprised by the value for money. The prices were very reasonable, especially considering the prime location in the heart of the city center. I found it convenient to have several restaurants within walking distance, making it easy to explore the local cuisine. Additionally, the hotel was located near the sea, allowing for leisurely strolls along the coast. The basic amenities provided in the rooms, including a private bath, were more than sufficient for a comfortable stay. And to top it all off, breakfast was included in the package, offering a variety of simple yet tasty local dishes every morning.

All was just fine.

Nothing! I hate this hotel

I traveled around the world & this is the worst hotel I ever stayed. It's old & unfinished. The room was smelly & moldy. There is no hot water, no closet where do u hang or put your clothes? No internet I have to go down on the lobby all the time. There's a water leak from the ceiling, pillows are paper thin, bed is hard, so noisy kids yelling & screaming all the time. The worst was the breakfast its gross. I got sick the following day. I checked out because I cannot stand the hotel. I went to Hotel Caribe. I feel safer & the breakfast was excellent. I also have friends who come to visit me and wont allow to my room & waited in the lobby while Im fixing myself. do not stay in this hotel. it's a nighmare!!

Pros: (1) Very good location between the old city and Bocagrande. (2) Good rooftop view. (3) 1 double + 2 single beds + chair in std. double room

Cons: (1) Most hotel staff were unfriendly and unhelpful. (2) Much of the hotel, including parts of our room, appeared unfinished. (3) Our safe did not work. The hotel *eventually* responded to this by giving us the key (!) to our combination safe, and the porter's comments made it clear that this was a common issue. (4) The room didn't smell very nice when we first entered. (5) The pool is very small; it would be OK for kids but is kind of a joke for adults. (6) The hotel has the annoying policy of obliging guests to wear "I'm a tourist; please rob me" wristbands throughout their stay.

it has particularly good central location in restaurants in an easy radius of casa de coliseo. the rooms are reasonably spacious and have excellent views of both the ocean and bay. the staff are helpful and helpful enough, nothing too much trouble. we would absolutely stay here again, thanks a lot for a pleasant stay.

The hotel’s location was perfect, only one block away from the beach. With plenty of amenities available, such as a pool and fitness center, it certainly had a lot to offer. To top it off, breakfast offered delicious food and a beautiful view of the surrounding area.

The staff was friendly, but the cleanliness of the room could have been better.